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Costa Blanca Real Estate Privacy Policy

Costa Blanca Real Estate Privacy Policy

Last Updated: 2025 year

At Brokla, we take the protection of your personal information seriously. This Costa Blanca real estate privacy policy explains how we collect, use, and safeguard your data when you visit our website, inquire about listings, or use our services. We operate in full compliance with the General Data Protection Regulation (GDPR) and the Spanish Ley Orgánica 3/2018 (LOPD-GDD).

1. Data Controller and Governance

The entity responsible for your data (the “Data Controller”) is Brokla, a premier agency specializing in the Spanish property market. If you have any questions regarding our Costa Blanca real estate privacy policy, please contact our team directly.

  • Company Name: Brokla Realty

  • Official Email: info@brokla.com

  • Address: Avinguda Masnou, 3, 03710 Calp (Alicante), Spain

2. Why We Collect Your Information

We collect personal data to provide a personalized property search experience. As a specialized Costa Blanca real estate agency, we must gather specific details to comply with Spanish anti-money laundering (AML) laws and to facilitate the legal purchase of property.

Types of Data Collected

  • Identity Information: Full name, Passport/NIE number, and residency status.

  • Contact Details: Email, phone number, and physical mailing address.

  • Financial Data: Budget requirements and proof of funds (necessary for certain viewings).

  • Technical Data: IP address and browsing behavior via cookies to improve our Costa Blanca property map and user interface.

3. Legal Basis for Processing

According to the Costa Blanca real estate privacy policy, we only process your data when we have a legal basis:

  1. Consent: When you sign up for our news and market blog.

  2. Contractual Necessity: When we manage the sale or purchase of your home.

  3. Legal Obligation: To verify identities according to the Spanish Tax Agency (Agencia Tributaria).

4. Data Retention and Security Measures

How long we keep your information depends on the nature of our relationship. For basic inquiries, data is kept for 2 years. For completed property transactions, Spanish law requires us to store documentation for a minimum of 5 to 7 years.

We use advanced SSL encryption and secure servers to ensure that every interaction under this Costa Blanca real estate privacy policy is protected against unauthorized access. We follow the guidelines set by the Spanish Data Protection Authority (AEPD) to maintain the highest security standards.

5. Sharing Data with Third Parties

We never sell your data to marketing firms. However, to complete a property sale in Spain, we must share relevant data with:

6. Your Rights Under GDPR

Our Costa Blanca real estate privacy policy guarantees you full control over your data. You have the right to:

  • Access: See what data we hold about you.

  • Rectify: Update any incorrect information.

  • Delete: Request the “Right to be Forgotten” (Erasure).

  • Object: Stop receiving our marketing newsletters at any time.

7. International Data Transfers

If you are an international buyer from outside the EEA (European Economic Area), your data may be processed in accordance with strict EU-approved protection standards to ensure your Costa Blanca real estate privacy policy rights remain intact regardless of your location.

client review
Brokla Realty guided me through every step of the buying process. Excellent communication and truly reliable service. For all recommendations!
Marco
Lawyer
Client review
Working with Brokla Realty was a great experience. They understood exactly what I was looking for and helped me find the right property quickly
Kim
Photograph, Self Employed
client review
Brokla Realty made the entire process simple and stress‑free. Their professionalism and attention to detail truly exceeded my expectations
Diana
CEO, REM Company
client review
Real estate professionals and good people! Plenty of properties across Costa Blanca, especially in Benidorm. https://maps.app.goo.gl/XainZJx5SH5jcv4d9
Nicco
Manager
Client review
Good service, buying process was easy. I thought it would be more complicated. Thanks to these people, now I have a view like this! https://maps.app.goo.gl/V9jp9EvFYDDVGDiS9
D. Goldstein
Business Owner